Refund Policy
Effective Date: 30 June 2026
Introduction: At NutriSha Wellness Limited, customer satisfaction is important to us. We strive to deliver high-quality products, and if you experience any issues with your order, please review our Refund Policy below.
Eligibility for Refund: Refunds are only applicable if you receive a damaged product, a defective product, or the wrong item. To request a refund, you must contact us within 48 hours of receiving your order and provide clear photos or videos showing the issue.
Non-Refundable Products: Due to the nature of health supplements, products that have been opened, used, or consumed are not eligible for a refund. Products purchased during clearance sales, promotional campaigns, or special offers are also non-refundable unless they are damaged or incorrectly delivered.
Refund Approval: Once we receive your request, our team will review the details and verify the issue. If your request is approved, the refund process will be initiated. We may request additional information if necessary.
Refund Timeline: Approved refunds will be processed within 5–7 business days to your original payment method. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.
Shipping Charges: Original shipping charges are non-refundable unless the refund is due to an error made by NutriSha Wellness Limited, such as delivering the wrong or damaged product.
Order Cancellation Refunds: Orders cancelled before dispatch are eligible for a full refund. Once an order has been shipped, it cannot be cancelled or refunded except in cases where the delivered product is damaged or incorrect.
Policy Updates: NutriSha Wellness Limited reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page with the revised effective date.
NutriSha Wellness Limited
Near CPM Party Office, PO Birpara, Dist. Alipurduar, West Bengal – 735204
Contact Us
If you have any questions regarding shipping, returns, replacements, refunds, or cancellations, please contact us:
NutriSha Wellness Limited
Email: customersupport@nutrishawellness.com
Phone: +91-7001160169